Does Zoho offer EU data residency?
Zoho Corporation · Business Software Suite · official site ↗
EU data residency availableRelies on SCCsDPA on request
Where does Zoho store EU data — and who can touch it?
Zoho offers EU data residency, and relies on Standard Contractual Clauses for transfers.
Zoho stores EU customers' data in its EU data centre (zoho.eu), auto-selected by sign-up IP, and relies on Standard Contractual Clauses (it is India-headquartered, not DPF-certified); the DPA is available on request.
EU data residency
Can you keep data in the EU?
Zoho selects the storage data centre automatically based on your IP at sign-up; EU customers are provisioned in the EU data centre (zoho.eu). It is standard rather than plan-gated, though Zoho's FAQ documents IP-based auto-selection rather than a free manual EU-vs-US toggle.
Transfer mechanism
Zoho has adopted the current Standard Contractual Clauses as its transfer basis; SCCs also govern support access to the EU data centre by Zoho's India operations without a physical data export. As an India-headquartered group, Zoho is not a US Data Privacy Framework participant.
Sub-processors
Who else processes your data?
Zoho publishes a sub-processor directory and lets organisation admins subscribe to notifications of sub-processor additions and changes. The live list is the source of current names (the directory is dynamically loaded). current sub-processor list ↗
Data Processing Agreement (DPA)
Does Zoho sign a DPA?
An organisation admin requests the DPA by emailing Zoho's legal team and stating which data centre the account signed up in; it is not a click-to-accept agreement. DPA ↗
What the trust-badge pages don't tell you
Zoho's EU residency hinges on the data centre chosen at sign-up (driven by IP), and it is effectively fixed afterwards — sign up from the right region, and request the DPA for that specific data centre.
$249/moto monitor up to 25 vendors' DPA & residency
≈ $3,000/yr, incl. cited bulk export
≈ $3,000/yr, incl. cited bulk export
Monitor your whole vendor list for DPA & residency changes
The free lookup answers one vendor at a time. Teams running EU vendor intake track dozens and need to know the moment a sub-processor, residency region or DPA term changes. Leave your work email and we'll set up monitoring + a cited export for your list.
Get notified when this changes
Compliance isn't one-and-done. Leave your email and we'll alert you when any vendor's BAA or HIPAA status we cover changes.
Frequently asked questions
Does Zoho offer EU data residency?
Yes. Zoho selects the storage data centre automatically based on your IP at sign-up; EU customers are provisioned in the EU data centre (zoho.eu). It is standard rather than plan-gated, though Zoho's FAQ documents IP-based auto-selection rather than a free manual EU-vs-US toggle.
Where does Zoho send my data, and does it rely on SCCs?
Zoho has adopted the current Standard Contractual Clauses as its transfer basis; SCCs also govern support access to the EU data centre by Zoho's India operations without a physical data export. As an India-headquartered group, Zoho is not a US Data Privacy Framework participant.
Who are Zoho's sub-processors?
Zoho publishes a sub-processor directory and lets organisation admins subscribe to notifications of sub-processor additions and changes. The live list is the source of current names (the directory is dynamically loaded). See the current list at https://www.zoho.com/privacy/sub-processors.html.
Does Zoho sign a GDPR Data Processing Agreement (DPA)?
On request — An organisation admin requests the DPA by emailing Zoho's legal team and stating which data centre the account signed up in; it is not a click-to-accept agreement.
Is Zoho GDPR compliant?
Zoho can be used in a GDPR-compliant way, but compliance depends on your configuration, not just the vendor: Zoho stores EU customers' data in its EU data centre (zoho.eu), auto-selected by sign-up IP, and relies on Standard Contractual Clauses (it is India-headquartered, not DPF-certified); the DPA is available on request. You are the controller — confirm the current DPA, residency and sub-processor terms with Zoho Corporation and run a transfer impact assessment before processing EU personal data. This is not legal advice.
Sources
https://www.zoho.com/privacy/privacy-faq.html
https://www.zoho.com/gdpr.html
https://www.zoho.com/privacy/sub-processors.html
This page is cited public information, not legal or compliance advice. Whether Zoho can lawfully process your EU personal data depends on your plan, configured region, contract and a transfer impact assessment you control. Always confirm current terms with Zoho Corporation before sending EU personal data.