BBAA Atlas

Is Postmark HIPAA compliant?

Transactional email API · vendor site ↗

No BAANot for PHI
Will Postmark sign a HIPAA BAA?
No — Postmark does not sign a HIPAA Business Associate Agreement (BAA).
Postmark explicitly states it is not HIPAA-compliant and will not sign any Business Associate Agreement. Do not use Postmark to send HIPAA-regulated email.
PHI eligibility
PHI must not be sent or stored through Postmark; the vendor does not recommend its platform for HIPAA-compliant email and signs no BAA.
SOC 2
Not publicly confirmed
Trust center
postmarkapp.com ↗
Sub-processors
—
Notes
First-party support article confirms no BAA (last updated 2025-03-14).
Last verified 2026-05-31confidence: high· Vendor terms change — confirm directly with Postmark before storing PHI.

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How to request and sign a BAA with Postmark

No — Postmark does not sign a HIPAA Business Associate Agreement (BAA).

There is no BAA to request — Postmark will not sign one. Postmark explicitly states it is not HIPAA-compliant and will not sign any Business Associate Agreement. Do not use Postmark to send HIPAA-regulated email.

Need a vendor in this space that does? See which HIPAA compliant transactional email & messaging APIs sign a BAA →

Last verified 2026-05-31 · Plan tiers and BAA terms change often — confirm the current process directly with Postmark before you rely on it. This is cited public information, not legal advice.

Frequently asked questions

Does Postmark sign a HIPAA Business Associate Agreement (BAA)?
No — Postmark does not sign a HIPAA Business Associate Agreement (BAA). Postmark explicitly states it is not HIPAA-compliant and will not sign any Business Associate Agreement. Do not use Postmark to send HIPAA-regulated email.
Is Postmark HIPAA compliant?
Postmark is not HIPAA-ready: it does not sign a Business Associate Agreement (BAA), so you cannot use it to process protected health information (PHI). PHI must not be sent or stored through Postmark; the vendor does not recommend its platform for HIPAA-compliant email and signs no BAA.
Can you store PHI (protected health information) in Postmark?
PHI must not be sent or stored through Postmark; the vendor does not recommend its platform for HIPAA-compliant email and signs no BAA.
Is Postmark SOC 2 certified?
We could not confirm a public SOC 2 report for Postmark. SOC 2 is separate from a HIPAA BAA — confirm both directly with Postmark.
How do I request a HIPAA BAA from Postmark?
You can't — Postmark does not sign a HIPAA Business Associate Agreement. Postmark explicitly states it is not HIPAA-compliant and will not sign any Business Associate Agreement. Do not use Postmark to send HIPAA-regulated email.
What plan do I need to sign a BAA with Postmark?
Postmark does not offer a BAA on any plan, so no plan qualifies. Postmark explicitly states it is not HIPAA-compliant and will not sign any Business Associate Agreement. Do not use Postmark to send HIPAA-regulated email.

Sources

Is Postmark HIPAA Compliant? | Postmark Support Center
https://postmarkapp.com/support/article/1041-is-postmark-hipaa-compliant
Supports: Not HIPAA-compliant; cannot sign any BAAdated: 2025-03-14
This page is cited public information, not legal or compliance advice. A BAA's availability can depend on your specific plan, region, and contract. Always confirm current terms with Postmark before processing protected health information.

Sizing up Postmark as part of a broader compliance review? Run a free HIPAA Security Risk Assessment self-check to see where your administrative, physical and technical safeguards stand against 45 CFR Part 164 before you sign.

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