BBAA Atlas

Is Pipedrive HIPAA compliant?

CRM · vendor site ↗

No BAANot for PHI
Will Pipedrive sign a HIPAA BAA?
No — Pipedrive does not sign a HIPAA Business Associate Agreement (BAA).
Pipedrive does not sign a HIPAA Business Associate Agreement and does not advertise HIPAA compliance; it publishes no BAA offering. Independent compliance analyses (Paubox, Accountable) consistently conclude Pipedrive will not enter a BAA, so it cannot be used to store PHI directly.
PHI eligibility
Do not put PHI into Pipedrive; without a BAA it should be treated as a non-PHI CRM for de-identified data and lead management only.
SOC 2
Not publicly confirmed
Trust center
—
Sub-processors
—
Notes
Verdict rests on the absence of any Pipedrive BAA / HIPAA page plus consistent third-party reporting; Pipedrive publishes no first-party statement either way. Confidence is medium pending a first-party source.
Last verified 2026-05-31confidence: medium· Vendor terms change — confirm directly with Pipedrive before storing PHI.

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How to request and sign a BAA with Pipedrive

No — Pipedrive does not sign a HIPAA Business Associate Agreement (BAA).

There is no BAA to request — Pipedrive will not sign one. Pipedrive does not sign a HIPAA Business Associate Agreement and does not advertise HIPAA compliance; it publishes no BAA offering. Independent compliance analyses (Paubox, Accountable) consistently conclude Pipedrive will not enter a BAA, so it cannot be used to store PHI directly.

Need a vendor in this space that does? See which HIPAA compliant CRM software sign a BAA →

Last verified 2026-05-31 · Plan tiers and BAA terms change often — confirm the current process directly with Pipedrive before you rely on it. This is cited public information, not legal advice.

Frequently asked questions

Does Pipedrive sign a HIPAA Business Associate Agreement (BAA)?
No — Pipedrive does not sign a HIPAA Business Associate Agreement (BAA). Pipedrive does not sign a HIPAA Business Associate Agreement and does not advertise HIPAA compliance; it publishes no BAA offering. Independent compliance analyses (Paubox, Accountable) consistently conclude Pipedrive will not enter a BAA, so it cannot be used to store PHI directly.
Is Pipedrive HIPAA compliant?
Pipedrive is not HIPAA-ready: it does not sign a Business Associate Agreement (BAA), so you cannot use it to process protected health information (PHI). Do not put PHI into Pipedrive; without a BAA it should be treated as a non-PHI CRM for de-identified data and lead management only.
Can you store PHI (protected health information) in Pipedrive?
Do not put PHI into Pipedrive; without a BAA it should be treated as a non-PHI CRM for de-identified data and lead management only.
Is Pipedrive SOC 2 certified?
We could not confirm a public SOC 2 report for Pipedrive. SOC 2 is separate from a HIPAA BAA — confirm both directly with Pipedrive.
How do I request a HIPAA BAA from Pipedrive?
You can't — Pipedrive does not sign a HIPAA Business Associate Agreement. Pipedrive does not sign a HIPAA Business Associate Agreement and does not advertise HIPAA compliance; it publishes no BAA offering. Independent compliance analyses (Paubox, Accountable) consistently conclude Pipedrive will not enter a BAA, so it cannot be used to store PHI directly.
What plan do I need to sign a BAA with Pipedrive?
Pipedrive does not offer a BAA on any plan, so no plan qualifies. Pipedrive does not sign a HIPAA Business Associate Agreement and does not advertise HIPAA compliance; it publishes no BAA offering. Independent compliance analyses (Paubox, Accountable) consistently conclude Pipedrive will not enter a BAA, so it cannot be used to store PHI directly.

Sources

Is Pipedrive HIPAA compliant?
https://www.paubox.com/blog/is-pipedrive-hipaa-compliant
Supports: States Pipedrive does not sign a BAA and is not HIPAA compliantdated: undated
Is Pipedrive HIPAA Compliant? BAA, Security Features, and Practical Guidance
https://www.accountablehq.com/post/is-pipedrive-hipaa-compliant-baa-security-features-and-practical-guidance
Supports: Corroborates no Pipedrive BAA; advises against storing PHI without a signed BAAdated: undated
This page is cited public information, not legal or compliance advice. A BAA's availability can depend on your specific plan, region, and contract. Always confirm current terms with Pipedrive before processing protected health information.

Sizing up Pipedrive as part of a broader compliance review? Run a free HIPAA Security Risk Assessment self-check to see where your administrative, physical and technical safeguards stand against 45 CFR Part 164 before you sign.

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